Privacy Policy

Effective Date: 25th September 2024

1. Introduction

Welcome to Lumia! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, https://lumiaworld.in/, or use our services.

2. Information We Collect

  • Personal Information: When you contact us via email (lumiasmartworld@gmail.com) or our toll-free number (1800 309 3409), we may collect personal information such as your name, email address, phone number, and any other information you provide.
  • Usage Data: We collect information on how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services.
  • Improve, personalize, and expand our website and services.
  • Communicate with you, including responding to your inquiries and providing customer support.
  • Send you updates, marketing communications, and other information that may be of interest to you.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.
  • Withdraw your consent at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: lumiasmartworld@gmail.com
  • Toll-Free Number: 1800 309 3409